Have you ever come across a paused screen in Avast that says that the Avast UI failed to load, AV service is not responding? This issue is faced by a lot of users after updating the Avast Antivirus. The latest versions 18.4.2388 and 18.3.2333 are also having the same error.

Avast is known for causing issues with Windows computers and most of the known problems get fixed by the updates they release. However, Avast has not released any updates for the UI failed to Load. Avast AV service is not responding error. And the message accompanying this error shows you to Exit or Restart the Service.

This error mostly shows when you update Avast and restart your system. A wrong Windows service configuration might be the reason behind it. 

So, if you are facing the error Avast UI failed to load, then you are at the right place to fix it. Here, I will be discussing the solutions to this problem. 

Possible Scenarios that Results in Avast Antivirus UI failed to load and AV Services not Responding

There are various kinds of reasons that can cause the issue with the Avast UI. let’s just to some of the possible common causes that can lead to this issue. Check the given below causes.

  • One of the common cause of the issue is when the Remote Desktop Services is not set to Automatic Startup.
  • Sometimes some of the Avast core files may get corrupted and thus this leads to such issues.
  • Apart from that, when some of the third-party applications are not compatible with the Avast antivirus and therefore you might be facing such issues.

How to Fix Avast UI failed to load AV Service not responding Error?

Let’s not waste any more time and move to the solutions to fix the Avast antivirus UI failed to load. AV service is not responding error.

Fix 1: Set the Remote Desktop Services Startup Type to Automatic

You can go through the following steps for setting the startup type of the remote desktop services to Automatic. Doing this sometimes fixes the Avast UI failed to load error on Windows 10 as well as Windows 8.

  • First, you have to press Windows + R to open the Run dialog box. Then type “services.msc” and then hit the Enter key or you can click OK.
  • Now, in the Sevices window, you have to navigate and select the “Remote Desktop Services.” Double-click on it to open its Properties.
  • Go to the General tab. There beside the “Startup type” there will be a drop-down list. For that list, select the option Automatic.
  • Now. you have to save the changes. And to do so, click on “Apply”.
  • Lastly, just restart your computer to update and keep the changes permanently.

Once you are done with the above process, start Avast and check if you still encounter the same error. 

Fix 2: Repair the Avast Application

If the above process does not fix the issue “Avast UI failed to load AV Service is not responding”. Then you can try to repair the Avast application and for that, you can go with the given below instructions.

  • Open the Control Panel. You either can search it or you can simply go to the Settings of Windows and click on it.
  • Once the Control Panel window opens, change the View by option to Category. 
  • After that, click on Uninstall a Program which you can find under the Program selection.
  • Then, locate the Avast application and right-click on it.
  • Thereafter click on Repair options, after which Windows will ask whether you want to browse a file from the My computer to repair or let Windows choose from the internet.
  • Here you have to go with the Windows automatic search option, and thereby click on it.
  • Now Windows will find available updates to repair the Avast Application. 
  • Once the process is complete restart your PC and then check if the issue persists or not.

Fix 3: Reinstall the Avast Application

If the above fix does not work then all you can do is to uninstall and reinstall the Avast application. Uninstall and reinstall can make the application to respond correctly. So here’s how you can do this.

  • Go to the Control Panel. You either can search it or you can simply go to the Settings of Windows and click on it.
  • Once the Control Panel window opens, change the View by option to Category. 
  • After that, click on Uninstall a Program which is under the Program selection.
  • Once it opens, you have to find and navigate to Avast, followed by a right-click on it, and then clicking on Uninstall. 
  • After the uninstallation is over, Avast will ask to restart your PC.

And when your PC starts you have to reinstall the antivirus. For that, open your browser and open the Avast official site and install the application. And once the installation is complete you can check if the problem persists or not.

Wrapping Up

That is all with the “Avast UI failed to load AV Service is not responding” error. You can go through the instructions and fix the error in no time. However, if none of the fixes solve the error then all you can do is get connected with the Avast Customer Support and ask for solutions. So if you are with a query Avastui failed to load windows 10, then you can try the above instructions as well