Gmail is the most famous email service available today. It was developed by Google and was launched in 2004. It has a user-friendly interface and is quite reliable in its services, most of the time. However, many users have lately reported that they are facing the problem of Gmail not working. This problem causes a great inconvenience to the users as they will not be able to view their emails, neither send or receive them. So, if you are facing this problem, then you are in the right place Here, I will discuss some of the easy and effective solutions to solve this problem. 

Reasons for Gmail not working 

The primary reasons for this problem to generate are as follows:

  • Accumulation of browser cookies and cache.  
  • Some of the extensions of your browser may not be compatible with Gmail. 
  • The browser you are using may not be compatible with Gmail. 

Solutions to Fix Gmail not working

So, let us now check some of the easiest and most effective solutions to fix this Gmail problem.

Fix 1. Ensure that Gmail is supported by your browser

This is a very common factor in the malfunctioning of Gmail. The browsers which support Gmail are Microsoft Edge, Internet Explorer, Safari, Firefox, and Google Chrome. 

If you are using Google Chrome, you must ensure that you are using the latest version. Without the latest version, this kind of Gmail error can occur. If you are a Chromebook user, you must update your system to the latest version. This will help the Chromebook to support Gmail much better. You must turn on the Javascript and cookies for whichever browsers you are using. Doing this, there is a great chance that you will be able to fix this Gmail not working problem.

Fix 2. Check the plug-ins and extensions of your browser

Another reason for this problem to show up can be because of the fact that the plug-ins or the extensions that you are using might be causing conflict with Gmail. To check if this is the case, turn off the plug-ins or the extensions one by one and try to open Gmail. This will allow you to understand which of the plug-ins or extensions was causing the problem. 

Or, if you want you can use your browser without any plug-ins. Open another tab on your browser and activate the incognito mode. You can then access your Gmail here. On another tab of the browser, you will be able to use all the plug-ins normally. This fix has worked for many users and has succeeded in fixing Gmail not working problem. 

Fix 3. Delete all the cookies and cache of your browser

Deleting cookies and cache of the browser has also been effective in solving this Gmail problem. Here are the processes for deleting cookies and cache for some of the browsers:

For Chrome

  • Open Chrome.
  • Go to the top right corner of the screen and click on the menu icon. 
  • After that, select the option of “More Tools” and then select the option of “Clear browsing data”. 
  • Now, set your preferred time range. It will be better if you choose “All time”. This will allow you to delete all the cache and cookies. 
  • After that, check the box for “Cached images and files” and “Cookies and other site data”. Then, select the option of “Clear data”.

For Firefox

  • Open Firefox and click on the menu button. Then, click on “Options”. 
  • After that, click on the option of “Privacy & Security”. Then, go to the section “Site Data and Cookies”. 
  • Now, click on the button of “Clear Data”. After that, a dialog box of “Clear Data” will show up on the screen. 
  • Here, you have to click on the button of “Clear”. 

The procedure for the other browsers is almost the same. You’ll have no problem clearing their cache and cookies if you correctly understand the process for these two browsers. After clearing the cache and cookies, check if the solution has been able to Fix Gmail not working problem. 

Fix 4. Check if the Gmail services are down

If none of the above solutions have solved your problem, then the problem might be something else. There is a chance that Gmail is down due to some reason. Although it occurs rarely, there is still a chance for this to occur. You can try using the G Suite Status Dashboard. This is a tool that will help you to see the real-time condition of the servers. If any servers are down, it will be displayed here. In this case, there is no way for you to fix the Gmail not working problem. You just have to wait until the problem with the servers is resolved.

Fix 5. Try another device or browser

You can also try another browser if you are facing problem with your current browser. However, make sure that the new browser supports Gmail. You can also try another device to check if the Gmail not working problem is occurring there as well. 

Fix 6. Disable your antivirus software temporarily

Sometimes, the antivirus software you are using can interfere with the applications of your computer. Hence, there is also a chance that it affects Gmail as well. To fix the Gmail not working problem, you can try disabling the antivirus software of your computer temporarily. After that, try launching Gmail and see if it is loading or not. After checking, you can turn it back on again. 

Fix 7. Check your internet connection

This problem can also be triggered due to a slow internet connection. Check your internet connection and make sure that it is giving the right speed. You can check it by going to another site and check its loading time. Another method to test this is by running an internet speed test. This will tell you the status of your internet connection. If you see some problem there, fix it by connecting to your local internet service provider. 

Fix 8. Modify the privacy settings of your browser

If the privacy settings of your browser are set at high, it can cause this Gmail not working problem. Go to the settings of your browser and add the “” to the list of allowed sites. This will allow your browser to connect to Gmail without any problem.


Emails are very important to users. They contain valuable information, and being unable to access them can affect the work. The above solutions are very effective and simple. Hence, you will face no difficulty in implementing them. So, use these solutions and fix Gmail not working problem and start accessing your important emails.