The Nvidia graphics card on your computer provides you with an awesome gaming experience. Unfortunately, when your system is unable to connect to the Nvidia graphics card, it can get quite annoying.  An error message pops up on the computer screen with a red X icon. In addition to that, the message also asks you to verify the internet connection. 

The error may occur due to an outdated Nvidia GeForce Experience, unexpected stopping of Nvidia services, outdated Nvidia drivers and many more. Not to worry, here are the tried and tested solutions that will help you to resolve the error. After that, surely, you will be able to connect to the graphics card with ease. 

Unable to Connect to Nvidia? Let’s deal with it

Before dealing with the issue, make sure that the graphics card exhaust fan is properly running. This indicates that the graphics card is in working condition. Now, moving on to the resolving procedures. 

  1. Update Nvidia GeForce Experience

    The Nvidia GeForce experience needs an upgrade from version 2.5 to higher. In doing so, you will be able to eliminate the “unable to connect to Nvidia” error with ease. You don’t have to do much, just visit the Nvidia support website and find out the latest setup file of the GeForce Experience.  After the installation, if the problem still remains, proceed to the next solution. 

  2. Initiate the Nvidia Network Service

    The Nvidia network service is solely responsible for updating the drivers and other components. Due to some obvious malfunctions in the system, the network service might get turned off. As a result, the error message “unable to connect to Nvidia” shows up. 

    Navigate through the Services section of your OS. After that, find out the Nvidia Network Services. As the service is already off, you need to begin the service with the help of “Start”. In addition to that, making some necessary changes in the Properties section might be helpful for you. These changes will help the services to initiate its process at the system startup. 

  3. Follow the Expert’s Recommendations regarding Drivers

    No matter if the error is “unable to connect to Nvidia” or something else, the tech and gaming experts always recommend updating the drivers. Performing this at regular intervals keeps the system gaming utilities in perfect working condition. You can update the drivers manually from the Nvidia support webpage or download them automatically. The automatic download procedure involves a good third-party application. 

  4. The Nvidia Service Status: Recheck

    After you witness the “unable to connect to Nvidia” message, observe the service status in the System services window. If it is written “Stopped”, then you have to apply a simple trick to resolve it – delete the NSManagedTasks.xml file. This trick will only be applicable when you cannot switch on the Nvidia service. 

    Go to the system drive and open the Program Data folder. The NetService sub-folder will display the extensible markup language (XML) file. If you cannot witness the file, choose the properties to show the hidden items. Now, delete the file from your system, after this process, search and find out the NvStreamNetworkService.exe, you need to end this service. 

Ready to Format your System?

Formatting your system is the last option to resolve the error message “unable to connect to Nvidia”. Before opting for this procedure, you prepare a bootable storage device. Restart your system with the storage device attached to it. Now, sit back and watch as the system synchronization takes place. When the time for formatting the drive arrives, select and delete the contents of the system drive, and select Next to proceed. 

When the formatting process is over, verify the Nvidia and other necessary drivers. Hopefully, from now on, you will never face any error messages like “unable to connect to Nvidia”.


Based on recent analysis, a loose connection between the graphics card and the motherboard can also lead to an error message. You can also seek advice from experts. When their work is over, try to open the dedicated graphics card application and check whether the message is displaying on your computer screen or not.