GPS is one of the important systems used by travelers on a regular basis to keep themselves updated with their present geographical location. Many companies have provided a lot of Navigator devices to use for GPS purposes. Among all these, Tomtom is one of the well-known companies that offer a lot of GPS Navigator devices to choose from.
Tomtom GPS device can be used to guide you to a location with proper direction. So, to guide you in the right direction, Tomtom GPS devices depend on a satellite signal. And if the signal is lost, then you will be displayed with “Tomtom can’t find GPS signal” issue.
If you are facing the same issue and want to fix it immediately, then this article will prove useful to you. Here we will be providing you the reasons responsible for the issue to occur as well as the solutions to fix this issue.
Possible Cause for Tomtom Can’t Find GPS Signal Issue:
As you are aware of the fact that the Tomtom GPS devices lock onto a single satellite constantly just to receive GPS signals and thereby guiding you to the right destination. Therefore, you have to keep up to date with the GPS signals every now and then. However, if you don’t update, then the satellite that is providing you signal might go out of reach, resulting in “Tomtom can’t find GPS signal”. Many users also reported that the issue is because of the option “Minutes (dm.m)” and changing it to “Degree” has solved the issue. Although these are not the perfect solution to fix the issue.
Here is How can you Fix the Tomtom can’t find GPS Signal Issue:
There are various Tomtom troubleshooter methods that you can use to fix this issue. Besides, you can also check the few basic things such as the outdated software or any signal blockage to solve the Tomtom can’t find GPS signal issue.
This happens when the Tomtom GPS device takes some time to lock on to the satellite. So, if you are not receiving any signals, then you have to wait until the device locks into the satellite and establishes a connection to guide you to a provided destination with the right directions. How will you understand when such is happening? Well, the driving view, as well as the location icon, will turn grey. Although, if you are a first time user or you have traveled to a destination without turning on the GPS device, then when you will turn on the device, you have to wait until the connection is established.
You need to know that the Tomtom GPS device contains a high-sensitive GPS antenna and can detect the satellite signals even under different conditions. Though, a strong blockage can still block the antenna to lock onto the satellite. And thus you face this issue. Therefore, in this case, you are recommended to search for the signal under a clear sky. The best way to do that is to move away from tall buildings.
Many users have also reported the issue due to heat-reflecting or “athermic” windshields that keep on blocking the signal of the antenna to lock onto the satellite. Though you can check this by moving out of the vehicle with the device, and move onto the vehicle. After that, if the device loses the signal, then you might have to do something about the windshield of the vehicle.
According to the manufacturer, Tomtom, they said that this issue might occur due to outdated software or due to bugs or errors in the software of the device. To predict your location, the GPS device needs to be updated from time to time. However, to update the device’s software, you can use the TomTom’s MyDrive application or the TomTom Home application. And by using that check the status of the software and also update the software of the Tomtom GPS device. If you are thinking about how to get the applications, well the applications come in the CD that is provided in the box of the Tomtom GPS device. Besides, you can also download it from the official website of the Tomtom.
If none of the above solutions fixes the issue, then lastly all you can do is to factory reset the Tomtom GPS device. Depending on the device you are using, you can simply go to the Settings. Then navigate to the “Reset” or “Reset Factory Settings” and click on it. After that, follow the on-screen instructions to successfully reset the Tomtom GPS device.
Once done, now you can re-configure the settings of the device and check if the issue is fixed or not. However, you need to know that it might take up to 45minutes to acquire the signal of the satellite after the reset is done. Therefore, you have to make sure that the device is having full charge or connect it to a power source.
That is all with the solution to fix the Tomtom can’t find GPS signal issue. Just you have to go through the instructions mentioned above. However, if the above solutions do not solve the issue, then you can get in touch with the professionals. You can ask them for the easiest solution to get rid of this error.